Description
The Joy of Conflict Resolution helps readers better understand their conflicts through the lens of the "drama triangle" of victims, villains and heroes. Accessible, engaging and light-hearted, it provides proven and practical skills for moving beyond confrontation to resolve conflicts collaboratively.
Author: Gary Harper
Publisher: New Society Publishers
Published: 05/20/2004
Pages: 208
Binding Type: Paperback
Weight: 0.70lbs
Size: 8.98h x 6.32w x 0.56d
ISBN13: 9780865715158
ISBN10: 0865715157
BISAC Categories:
- Self-Help | General
- Business & Economics | Management | General
- Business & Economics | Human Resources & Personnel Management
About the Author
Gary Harper is a respected trainer in the field of conflict resolution. With thirteen years experience as a facilitator and mediator, he has worked with thousands of people in a variety of different organizations, as well as presenting regularly at conferences. He teaches at the Justice Institute in Vancouver, and lives in Burnaby, BC.