Shipping policy

Shipping Policy

PLEASE NOTE: Please note that the Priority Mail shipping timeframe does not include order processing time. Some books are already in our inventory and ready to ship, so they may be shipped the same day. However, many titles are available through our other warehouse, which may require 4–7 business days for processing before they are shipped via Priority Mail.

PLEASE NOTE: If you have selected Priority Mail or Media Mail as your shipping method, your books will ship based on the date the order is completed, not the date the order was placed. Thank you for your understanding!

In-stock orders ship fast. Books that are in stock ship within 24–48 hours of your order.

Orders from multiple warehouses. Your books may not all be stored in the same warehouse. When that happens, we ship everything available right away, and the remaining books ship as soon as they arrive from our other warehouse. This can add 2–5 days to part of your order.

You won’t wait for the whole order. We never hold available books back. If part of your order is ready, it goes out immediately.

Processing time frames range from 3-10 days and shipping time frames are those generally posted by the United States Postal (USPS) When shipping books to inmates, USPS is the only approved method for Correctional Institutions.

*Effective January 1, 2026, our Shipping & Handling rates will be as follows:

Media Mail Shipping 5-10 days

1 Book $8.25

2 Books $9.8

3 Books $11.2

4 Books $12.8

5 Books $14.15

Priority Mail Shipping 2-5 days

1 Book $12.00

2 Books $14.00

3 Books $16.00

4 Books $18.00

5 Books $20.00

(PLEASE NOTE: All prices are subject to change).

All of our books are delivered by the United States Postal Service (USPS) Media Mail Insured / (USPS) First Class Mail Insured or (USPS) Priority Mail Insured and comes with a tracking number and include an itemized receipt of products along with the inmate's complete name and booking number clearly marked. USPS tracking numbers are posted to your online account as soon as they become available. To check the status of your order, log onto www.usps.com and enter your tracking number.

IMPORTANT NOTE: As the sender, we are responsible for the delivery of items to the facility. Once a package has been delivered to the facility, that means it has been received and accepted by a representative at the facility. As such, we the sender, are no longer responsible nor accountable for the items once they are received. For more information, contact your facility or you may contact the USPS at www.usps.com or 1-800-275-8777 (you have proof of delivery from your tracking number).