Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results

The key to success in life and business is to become a master at Conversational Intelligence. Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment.

Author: Judith E. Glaser
Publisher: Routledge
Published: 04/28/2016
Pages: 264
Binding Type: Paperback
Weight: 0.95lbs
Size: 8.90h x 5.90w x 0.60d
ISBN13: 9781629561431
ISBN10: 1629561436
BISAC Categories:
- Business & Economics | Leadership
- Business & Economics | Business Communication | General
- Business & Economics | Skills

About the Author
Judith E. Glaser is the CEO of Benchmark Communications, Inc., and the Chairman of The Creating WE Institute, whose clients include American Airlines, American Express, Cisco, Coach, Exxon, and IBM. Judith has served as an Adjunct Professor at Wharton and a visiting guest speaker at Harvard, Kellogg, Loyola, University of Chicago, NYU, and various other institutions. She has appeared on NBC s Today Show, ABC World News, The Fox News Channel, and CBS Morning News. Judith has been quoted in The New York Times, The Wall Street Journal, Crain s, AMA World, blogs for Harvard Business Review, and was named one of Leadership Excellence's Top 20 Thought Leaders of Leadership and Culture in 2012. Judith earned a B.A. from Temple University in Interdisciplinary Studies, and an M.S. in Human Behavior & Development from Drexel University. She earned a Master s Certificate in Corporate and Political Communications from Fairfield University."