{"product_id":"the-mediators-handbook-9780865717220","title":"The Mediator's Handbook","description":"\u003cp\u003e\u003cstrong\u003eResolve workplace and community conflicts with proven mediation frameworks that achieve 85% success rates. \u003c\/strong\u003eProfessional mediators reveal step-by-step processes used in thousands of successful mediations, from family disputes to corporate negotiations, with complete guidance for both new and experienced practitioners.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhy Professional Mediation Skills Are Essential: \u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eLitigation costs average $50,000-200,000 per workplace dispute. Mediation resolves 85% of conflicts at under $5,000 while preserving relationships and preventing recurring issues.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eWhat You'll Master: \u003c\/strong\u003e\u003c\/p\u003e \u003cul\u003e\n\u003cli\u003e\n\u003cstrong\u003eFive-phase mediation process \u003c\/strong\u003e- systematic approach that works across all conflict types\u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eAdvanced communication techniques \u003c\/strong\u003e- defuse emotion and focus on underlying interests\u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eMulti-party dispute strategies \u003c\/strong\u003e- manage complex organizational and family conflicts\u003cbr\u003e \u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eCultural competency methods \u003c\/strong\u003e- navigate diverse community mediation successfully\u003c\/li\u003e \u003cli\u003e\n\u003cstrong\u003eProfessional development pathways \u003c\/strong\u003e- certification requirements and career advancement\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003e\u003cstrong\u003eReal-World Applications: \u003c\/strong\u003e\u003c\/p\u003e \u003cp\u003eUsed by Fortune 500 companies, family courts, and community organizations worldwide. Practitioners report 90%+ client satisfaction and 65% reduction in recurring conflicts.\u003c\/p\u003e \u003cp\u003e\u003cstrong\u003eMaster the skills that turn adversaries into allies. \u003c\/strong\u003eEssential for HR professionals, managers, community leaders, and anyone who deals with conflict.\u003c\/p\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003eAuthor:\u003c\/b\u003e \u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-1374418\"\u003eJennifer E. Beer\u003c\/a\u003e,\u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=AUTH-5533220\"\u003eCaroline C. Packard\u003c\/a\u003e\u003cbr\u003e\u003cb\u003ePublisher:\u003c\/b\u003e New Society Publishers\u003cbr\u003e\u003cb\u003ePublished:\u003c\/b\u003e 10\/01\/2012\u003cbr\u003e\u003cb\u003ePages:\u003c\/b\u003e 208\u003cbr\u003e\u003cb\u003eBinding Type:\u003c\/b\u003e Paperback\u003cbr\u003e\u003cb\u003eWeight:\u003c\/b\u003e 1.20lbs\u003cbr\u003e\u003cb\u003eSize:\u003c\/b\u003e 10.80h x 8.30w x 0.60d\u003cbr\u003e\u003cb\u003eISBN13:\u003c\/b\u003e 9780865717220\u003cbr\u003e\u003cb\u003eISBN10:\u003c\/b\u003e 0865717222\u003cbr\u003e\u003cb\u003eBISAC Categories:\u003c\/b\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-BUS\"\u003eBusiness \u0026amp; Economics\u003c\/a\u003e | \u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-BUS047000\"\u003eNegotiating\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-LAW\"\u003eLaw\u003c\/a\u003e | \u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-LAW006000\"\u003eArbitration, Negotiation, Mediation\u003c\/a\u003e\u003cbr\u003e- \u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=CAT-REF\"\u003eReference\u003c\/a\u003e | \u003ca href=\"https:\/\/cacorrectionsbookstore.com\/search?type=product%2Carticle%2Cpage\u0026amp;q=BISAC-REF000000\"\u003eGeneral\u003c\/a\u003e\u003cbr\u003e\u003cbr\u003e\u003cp\u003e\u003cb\u003eAbout the Author\u003c\/b\u003e\u003cbr\u003e\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDr. Jennifer E. Beer, PhD\u003c\/b\u003e, combines mediation experience with her cultural anthropology background to lead courses and workshops in mediation, conflict resolution, and cross-cultural communication. She regularly teaches a negotiation course at Wharton (University of Pennsylvania). Author of the \u003ci\u003eMediator's Handbook\u003c\/i\u003e and of \u003ci\u003ePeacemaking in Your Neighborhood\u003c\/i\u003e, she has mediated conflicts and facilitated meetings for communities and organizations for 30 years. She lives in Pennsylvania.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eCaroline C. Packard, JD\u003c\/b\u003e, is an organizational change and conflict response specialist and mediator with 30 years' experience in the field. A graduate of Yale College and NYU School of Law, and a former corporate litigator with extensive formal training in individual and group psychology, Caroline has a special interest in the evolutionary psychology of group conflict and cooperation. She provides mediation and conflict-resolution services and training to organizations, families, and family businesses. She lives in the United States\u003c\/p\u003e\u003cp\u003e\u003cb\u003eEileen Stief\u003c\/b\u003e developed the mediation process and principles documented in \u003ci\u003eThe Mediator's Handbook\u003c\/i\u003e, and trained a generation of mediators to work with community, multi-party, and environmental disputes. Now retired, she led the Friends Conflict Resolution Program's experiment in community dispute settlement and later specialized in environmental mediation. She lives in the United States.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eElizabeth Elwood Gates\u003c\/b\u003e provided the delightful cartoon illustrations in honor of her aunt, Ann Richan, who was a passionate champion of community mediation.\u003c\/p\u003e","brand":"New Society Publishers","offers":[{"title":"Default Title","offer_id":44421243469963,"sku":"9780865717220","price":34.99,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0626\/5100\/7115\/files\/img_2ea1bb36-53dc-4ede-973b-827d7abe6027.jpg?v=1761661280","url":"https:\/\/cacorrectionsbookstore.com\/products\/the-mediators-handbook-9780865717220","provider":"CA Corrections Bookstore","version":"1.0","type":"link"}